Cooltra Rental Conditions

To rent a scooter with Cooltra you must be in possession of a valid driving license and valid under the laws of the related country. The minimal requirements for our rental points in Spain, Italy, France and Portugal are identified in a table below:
50cc scooter 125cc scooter 3-wheel scooter 400cc scooter QUAD
Spain* Min. 18 years, B/AM driving license, B (more than 1 year of experience) Min. 18 years, A1/A or Min 21 years and  3 years of experience with B Min. 18 years, A1/A or 3+ years of experience with B Min. 18 years and A or A2 category driving license Min. 21 years old, B driving license with 3+ years of experience
Italy Min. 18 years, B/AM driving license Min. 18 years, A1 (max 11KW), A2 (max 35KW), A or B (max 11KW) driving license Min. 18 years, A1/A or 3+ years of experience with B Min. 21 years and A or A2 category driving license
France Min. 18 years, B/AM driving license Min 20 years, A1/A or B+L5E Min 20 years, A1/A or B+L5E Min. 20 years and A or A2 category
Portugal Min. 18 years, B/AM driving license A1/A driving license or 25+ years old + B A1/A driving license or 25+ years old + B A or A2 category driving license

 

*Note: If your driver license is not from a country of the European Economic Union or from a country without convenience agreement with Spain (or other countries where Cooltra is present in), you need to have an international driving permit (IDP). Likewise, the valid documents are regulated by the law stated by the country where you are driving, not the document’s origin country.
Apart from that, you need to leave us a security deposit of 150€ for a scooter of Standard category, 300€ – for a category Plus, 750€ – for a Premium category,  1500€ – for a Super Premium category scooters. The security deposit must be paid by credit card and it will be reimbursed at the end of your rental contract. In France the security deposit is 300€ for a Standard scooter, 500€ for a category Plus, 1000€ for Premium category scooters and 1500€ for Super Premium category scooters.
All our scooters go with one helmet, full-risk insurance with excess and roadside assistance. There is also a possibility to add a second helmet, insurance excess reduction, hotel delivery service and other extras; simply by choose them when booking your scooter.
Our cancellation policy is as follows:
  • If the cancellation is made with a notice of more than 24 hours, 100% of the paid amount is refunded.
  • We do not accept cancellations with a notice of less than 24 hours.
  • If the cancellation of the booking is made without notice, the lessor will not proceed to any refund.
  • Cooltra is not responsible for the weather conditions.
  • Cooltra does not guarantee delivery of quads or premium scooters for reservations made 1 hour in advance.

 

GENERAL RENTAL CONDITIONS – RENTAL CONTRACT

You can download a PDF with our rental terms and conditions below:

 

SPAIN

  • GENERAL RENTAL CONDITIONS – SPAIN (pdf)
  • CONDICIONES GENERALES DE ALQUILER – ESPAÑA (pdf)

ITALY

  • GENERAL RENTAL CONDITIONS – ITALY (pdf)
  • CONDIZIONI GENERALI DI NOLEGGIO – ITALIA (pdf)

FRANCE

  • GENERAL RENTAL CONDITIONS – FRANCE (pdf)
  • CONDITIONS GÉNÉRALES DE LOCATION – FRANCE (pdf)

PORTUGAL

  • GENERAL RENTAL CONDITIONS – PORTUGAL (pdf)
  • CONDIÇÕES GERAIS DE ALUGUER – PORTUGAL (pdf)

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